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Approvals across the apps

An approval is a step that waits for a person to decide before the automation goes on. A builder adds it in Flow. The person it’s waiting on answers wherever they work: in my.studio, on their phone, or in Flow itself. The answer goes back to the same run, and the automation continues from where it stopped.

Webhook: Refund requestedyesnoOver $25?ConditionAsk a managerHuman InteractionIssue the refundConnector
A refund over the limit waits for a person. Whoever answers, from whichever app, the run picks up where it paused.
Where Who uses it How they answer
my.studio › Tasks Everyone Approve or Reject, with an optional comment. Choices, written answers and forms are answered here too.
Mobile app › Needs you Everyone, on the go Yes-or-no approvals only. Anything that needs more stays in the list and is answered in my.studio. The phone sends a notification when a step is waiting on you.
Workspace › Operate › Approvals in the full Designer view (not in Flow) Builders and administrators Respond to any step waiting on a person in your organization.

The Approvals page in the full Designer view: Approve refund for Megan Hughes, from order-refund-approval, Waiting, with Respond.